[GROUP BUSINESS]
Our expertise spans diverse domains, ensuring that your technological needs are met with precision and excellence. Whether you are seeking guidance in business process automation, efficient document management, or leveraging the transformative power of AI, we are here to deliver effective solutions.
Data Direct Group's Marcomm division provides fully integrated marketing and communications outsourcing, designed to build brand equity, generate qualified leads, and accelerate sales cycles across the GCC and MENA region.
We design, build, and deploy intelligent automation solutions that handle volume, increase efficiency, and provide instant 24/7 support.
Comprehensive strategy covering technical SEO, content optimization, and local SEO for high regional visibility.
Management and continuous optimization of highly targeted campaigns across Google Ads and social media, focusing on Cost Per Acquisition (CPA) efficiency.
Design and execution of personalized campaigns and automated drip campaigns, ensuring data-driven segmentation.
Development of a strategic content calendar, including blogging, white papers, case studies, and sales enablement collateral with regional insights.
Full-service management of all platforms, including content publishing, community engagement, and performance analytics.
Dedicated teams of Sales Development Representatives (SDRs) who qualify and nurture cold leads and book high-value meetings for your sales team.
Full visibility into marketing performance through detailed dashboards, providing insights into channel effectiveness and overall Marketing ROI.
Zoom Contact Center is an integrated, cloud-based omnichannel solution combining video, voice, chat, and SMS interactions in one unified platform. Built on Zoom’s reliable communications infrastructure, it helps organizations enhance customer engagement, empower agents with intuitive tools, and deliver seamless, personalized experiences across all customer touchpoints.
Cloud data platform that enables secure data storage, sharing, and analytics. It separates compute from storage, allowing scalable performance and cost efficiency. Businesses use Snowflake to unify data across multiple sources and gain real-time insights for decision-making.
Leader in enterprise information management solutions, providing tools for content services, data management, and digital transformation. It helps businesses securely manage and analyze unstructured data, enhance collaboration, and improve regulatory compliance across their digital ecosystems.
Digital transformation platform offering enterprise-grade solutions for process automation, content management, and customer engagement. It enables organizations to streamline operations, improve compliance, and deliver superior customer experiences through low-code automation and intelligent workflow management.
Media intelligence and social listening platforms help organizations monitor online conversations, analyze brand sentiment, and measure media impact. It offers AI-powered insights to support PR, marketing, and communication strategies across news, social, and digital channels.
The world’s leading cloud computing platform offering scalable infrastructure, storage, and application services. It provides solutions for data management, AI, analytics, and machine learning, helping businesses innovate faster, reduce costs, and enhance operational efficiency.
Unified customer experience management platform that helps enterprises manage interactions across social media, digital, and customer service channels. It enables brands to deliver consistent, personalized experiences and gain actionable insights using AI-driven analytics and automation tools on Media Monitoring and Listening.
Leading cloud-based contact center and customer experience platform that enables businesses to connect with customers through voice, chat, email, and social channels. It leverages AI and automation to improve engagement, streamline operations, and enhance customer satisfaction across every interaction.